MSIG Head Office & Branch Operating Hours (Updated)

UPDATED (14 April 2020)

Dear Policyholders and Business Partners,

In consideration of our policyholders and colleague's health and wellbeing during the Movement Control Order (MCO), MSIG has decided to implement the following effective today 20 March (Fri) to 28 Apr (Tue) 2020 [extension of MCO from 15 Apr to 28 Apr]:

- Head Office KL will operate from 10.00 a.m. to 4.00 p.m.
- All branches will be temporarily closed from 23 Mar (Mon) to 28 Apr (Tue) 2020.

1. Alor Setar
2. Batu Pahat
3. Ipoh
4. Johor Bahru
5. Klang
6. Kluang
7. Kota Bharu
8. Kuantan
9. Melaka
10. Penang
11. Petaling Jaya
12. Seremban
13. Sungai Petani
14. Kota Kinabalu
15. Kuching
16. Miri
17. Sandakan
18. Sibu
19. Tawau

As we are experiencing high call volume during MCO, help us to serve you better by emailing to us at myMSIG@my.msig-asia.com. Alternatively, you may contact us at 1-800-88-MSIG (6744) for assistance. Our 24-hr Assist Helplines for Motor, Home, Medical & Travel will continue to serve MSIG policyholders in times of need.

MSIG Motor Assist: 1-300-880-833

MSIG Home Assist: 1-300-880-863

MSIG Assist (International) - Travel Insurance Policy, Overseas Student Insurance Policy, Healthcare International Insurance Policy (evacuation & repatriation): +603 7965 3930

MSIG Assist (Domestic) - Healthcare International Insurance Policy, Flexihealth Insurance Policy, Edu Medicare Policy: +603 7628 3980

Thank you for your understanding. Please stay at home, maintain good hygiene, and practice social distancing.